DEPARTMENTAL MAIL FAQs

Mail Stop / Mail Box Information

To request a new mail stop, please complete this form. Only one mailstop is allowed per Org. Campus Mail will evaluate each mail stop request to determine operational feasibility.
Fiscal YearDept. Mail StopsGreek House Mail Stops
2022-2023$385$435
2023-2024$395$445
2024-2025$405$455
Yes! You can share a mailbox with one or more department. If splitting the annual fees, please indicate the split when submitting new box requests or annual renewals.
Please keep in mind that for your mail to be properly routed, two things must occur. Campus Mail needs to align your Mail Stop (Mail Box #) with your Org and your employees must be listed in Banner as assigned to the Org that is attached to the Box.
To cancel or suspend service to your Mail Stop (Mail Box) please complete this form. Once a Mail Stop is cancelled all mail received that is addressed for that box, including items that are individually addressed to employees will be returned to the sender. The United States Postal Service does not deliver to University, so departments without active Mail Stops will need to partner with another box to receive mail or USPS packages on campus.
Departmental mail routes run once daily, generally before noon each day. In the afternoon, the mail and packages that were collected from the morning mail routes, along with items collected from the CAPS boxes are processed and finalized for mailing/shipment and transferred to the carriers (USPS, UPS, FedEx). If you have items that were not ready when your mail carrier came through in the morning, you may drop your items off in the nearest CAPS box location. CAPS boxes are serviced between 2 pm-3 pm each day.
Your mailbox (mailstop) number is assigned based on the banner ORG you are paid from. If ALL employees in an ORG need to be changed to a different mailstop, Campus Mail can make that change after a request for has been completed by an authorized mailstop owner. They only way to change the mailstop for an individual employee is for the employee's ORG to be changed in Banner to either an ORG that is associated with the preferred mailstop or to a new ORG that can be assigned to the preferred mail stop. The change must be requested to the Check Distribution org in Banner, not the Home org.
Incoming mail and package sent to the University should be business-related. Employees should not receive personal mail or packages through a University Mail Stop. Campus Mail does monitor incoming mail items and if personal mail or packages are expected, the Dean, Director or Department head is notified to rectify the situation.

Mailing and Shipping

Great question! Unfortunately, the answer is "it depends" and here's why. FedEx and UPS will deliver to your department's street address. The United States Post Office (USPS) does not deliver to addresses on campus. When you order something, you don't always know which carrier will be used to ship the item. Additionally, its common for an item to ship the first leg of its journey with UPS or FedEx and for USPS to handle the final delivery (or visa versa). Remember that when sending an item with these carriers that your "ship from address" is where the item will be returned to if there is an issue with delivery. Make sure your box number is always included in your ship from information, as these items often get returned to Campus Mail with no identifying departmental information.

For USPS
Department Name
Box #870_ _ _ (Employee name, if desired)
Dept. Address
Tuscaloosa, AL 35487- __ _ _ (last 4 digits of your box)

For UPS / FedEx/DHL
Department Name
Box # (HIGHLY recommended in case USPS manages final delivery)
Dept. Street Address
Tuscaloosa, AL ZIP (standard zip assigned to your street address, most often 35401)

Please always list your billing address as:
Department Name
Box #870_ _ _
Dept. Address
Tuscaloosa, AL 35487- __ _ _ (last 4 digits of your box)
Campus Mail offers certain mailing and shipping supplies at no cost to University departments. Items such as Priority Mail and Priority Mail Express flat-rate boxes and envelopes, as well as Intra-campus envelopes, paper clips, and certified mail/return receipt slips can be ordered through this link and delivered by your mail carrier. Item quantities may be limited, so please contact us at departmentalmail@ua.edu if you expect to need a large amount.
The Campus Mail Service Center (in the Student Center) sells stamps by the sheet and by the book, as well as other shipping supplies for personal use.
As a courtesy to University faculty and staff, pre-stamped personal mail may be included with outgoing mail or placed in CAPS boxes. Personal mail must be sealed, have the correct postage affixed, and should not be bundled together with departmental mail. Personal packages, under 25lbs, that have pre-paid domestic shipping labels (for USPS, UPS and FedEx only) may be dropped off in CAPS boxes or at either the Kirkbride Mail Center or the Campus Mail Service Center, in the Student Center, to be transferred to the carrier. Under no circumstance may personal mail or packages be billed to a departmental account.

The items described in this section may be mailed at the Library Mail price when sent between: (1) schools, colleges, universities, public libraries, museums, and herbariums and nonprofit religious, educational, scientific, philanthropic (charitable), agricultural, labor, veterans, and fraternal organizations or associations; (2) any such institution, organization, or association and an individual who has no financial interest in the sale, promotion, or distribution of the materials; or (3) any such institution, organization, or association and a publisher, if such institution, organization, or association has placed an order to buy such materials for delivery to itself:

  1. Books, consisting wholly of reading matter, scholarly bibliography, or reading matter with incidental blank spaces for notations and containing no advertising, except for incidental announcements of books.
  2. Printed music, whether in bound or sheet form.
  3. Bound volumes of academic theses, whether in typewritten or duplicated form.
  4. Periodicals, whether bound or unbound.
  5. Sound recordings.
  6. Other library materials in printed, duplicated, or photographic form or in the form of unpublished manuscripts.
  7. Museum materials, specimens, collections, teaching aids, printed matter, and interpretive materials for informing and furthering the educational work and interests of museums and herbariums.
By default, S.M.A.R.T. shipping accounts are set up without Media Mail or Library Maill access. Access to the features can be request and approved on a case-by-case basis.
Download a printable version of the USPS Media Mail and Library Mail Requirements.
USPS Media Mail Policy
Qualified Items
Only these items may be mailed at the Media Mail prices:
  • Books, including books issued to supplement other books, of at least eight printed pages, consisting wholly of reading matter or scholarly bibliography, or reading matter with incidental blank spaces for notations and containing no advertising matter other than incidental announcements of books.
  • Advertising includes paid advertising and the publishers‘ own advertising in display, classified, or editorial style.
  • 16-millimeter or narrower width films, which must be positive prints in final form for viewing, and catalogs of such films of 24 pages or more (at least 22 of which are printed). Films and film catalogs sent to or from commercial theaters do not qualify for the Media Mail price.
  • Printed music, whether in bound or sheet form.
  • Printed objective test materials and their accessories used by or on behalf of educational institutions to test ability, aptitude, achievement, interests, and other mental and personal qualities with or without answers, test scores, or identifying information recorded thereon in writing or by mark.
  • Sound recordings, including incidental announcements of recordings and guides or scripts prepared solely for use with such recordings. Video recordings and player piano rolls are classified as sound recordings. Playscripts and manuscripts for books, periodicals, and music.
  • Printed educational reference charts designed to instruct or train individuals for improving or developing their capabilities. Each chart must be a single printed sheet of information designed for educational reference. The information on the chart, which may be printed on one or both sides of the sheet, must be conveyed primarily by graphs, diagrams, tables, or other nonnarrative matter. An educational reference chart is normally but not necessarily devoted to one subject. A chart on which the information is conveyed primarily by textual matter in a narrative form does not qualify as a printed educational reference chart for mailing at the Media Mail prices even if it includes graphs, diagrams, or tables. Examples of qualifying charts include maps produced primarily for educational reference, tables of mathematical or scientific equations, noun declensions or verb conjugations used in the study of languages, periodic table of elements, botanical or zoological tables, and other tables used in the study of science.
  • Loose-leaf pages and their binders consisting of medical information for distribution to doctors, hospitals, medical schools, and medical students.
  • Computer-readable media containing prerecorded information and guides or scripts prepared solely for use with such media.
Enclosures in Books Mailed as Media Mail
Enclosures in books mailed at Media Mail prices are subject to these additional standards:
  • Either one envelope or one addressed postcard may be bound into the pages of a book. If also serving as an order form, the envelope or card may be in addition to the order form permitted by
  • One order form may be bound into the pages of a book. If also serving as an envelope or postcard, the order form may be in addition to the envelope or card permitted by section below.
  • Announcements of books may appear as book pages. These announcements must be incidental and exclusively devoted to books, without extraneous advertising of book-related or other materials or services. Announcements may describe the conditions of ordering books and may contain ordering instructions for use with a separate order form. Up to three of these announcements may contain as part of their format a single order form, which may be a postcard. The order forms permitted with these announcements are in addition to order forms that may be enclosed under the first two reasons above.
Download a printable version of the USPS Media Mail and Library Mail Requirements.
To send a freight shipment complete the Freight Shipment Request Form. You will be required to provide information, including ship-to address, shipment size and weight, and shipment details. If you will have your shipment picked up from Central Receiving, you will have to schedule a pickup through Logistics.
Campus Mail does not accept freight shipments. You can receive fright shipments through Central Receiving.