Student mail and package service is handled at the Campus Mail Service Center, located on the first floor of the University of Alabama Student Center, across from the University Supply Store (SUPe Store) and next door to Starbucks

Campus Mail Services receives mail and packages from carriers each business day. Generally, these items are available for collection within one business day, though delays up to 5 days are possible during peak times. Students will be notified via email when either a package or letter mail is available for collection.


Campus Mail Service does not guarantee that packages sent overnight and priority shipping, for example, will be available for pickup at the times the carrier provided.

  • Letter mail can be retrieved Monday through Friday 9 a.m. to 5 p.m. at the Campus Mail Service Center. Letter mail that is not collected within 30 days is returned to the sender.
  • Packages that are not oversized or required special handling will be placed in parcel lockers. Locker packages can be retrieved 24 hours a day. Packages in lockers must be retrieved within 5 days. After 5 days, the packages will be moved to the Campus Mail Service Center and must be picked up within 10 days. Uncollected packages remaining after this time will be returned to sender.
  • Oversized packages or those that require special handling may be picked up from the Campus Mail Services Center during business hours. Students must come in person and present their ACTION card to pick up mail and packages from the Campus Mail Services Center.

Campus Mail Service is not responsible for misaddressed or misdirected mail or packages.


Hours of Operation

Monday – Friday 8:00 a.m. – 5:00 p.m.

(except during University closings and holidays)


Contact Information


Phone: (205) 348-7807