Category: Miscellaneous

Departmental Mail Service Interruption on Move-In Days

Departmental mail routes will not be run on Aug 9-11 and on Aug 18, due to the demands of student move-in. Departments may pick up or drop off mail and packages at our departmental mail facility, located at 325 Kirkbride Lane, in the Printing and Mailing Services Building, between 8am and 12pm, Mon through Fri. Outgoing mail must be received by 12pm to go out the same day.

Passport Service Interruption: Aug 7-25, 2023

The UA Passport Acceptance Facility, located at 325 Kirkbride Lane at the Printing and Mailing Services Building, will be closed from August 7 through Aug 25 due to the demands of student move-in. Normal operations will resume Aug 28. For questions, please reach us at passports@ua.edu or 205-348-2054.

Reminder – Package fees for Off-Campus Students

Package Fees for Off-Campus Students

Students that live off-campus will be assessed $2.50 for each package they pick up that was shipped to campus through Campus Mail Service. This includes packages picked up from both the parcel lockers and the Campus Mail Service Center. The per-package fee will be capped at $25 per billing period (Jan. 1-May 31 and June 1-Dec. 31) 

The fee does not apply to students living in on-campus residence halls, Greek housing, or off-campus apartments leased by the University, for example, East Edge and Union on Frank.   

Parcel Locker Access at the Student Center Restricted Starting April 24

Beginning April 24, the 24-hour access door for the parcel lockers at the Student Center will be unavailable due to construction. Locker package pickup will only be available during Student Center hours through the doors near the Campus Mail Service Center and Starbucks. Students who have packages in these lockers will be given the ability to have their package moved to a locker set with 24-hour access in their notification email. No other locker sets will be affected. Access should be restored by mid-summer. Thank you for your patience as we improve our space to serve you better.

Fingerprinting Services Suspended after March 8

The University of Alabama will stop offering fingerprinting services through Gemalto (Thales) on Wednesday, March 8, 2023, as they no longer hold the contract with the State of Alabama. Please check back for updates on when fingerprinting services will again be offered at this location.

Campus Mail Closed for Spring Break March 13-17

Campus Mail Services will be closed from Monday, March 13 through Friday, March 17 in accordance with the University of Alabama’s 2023 Spring Break schedule.

The following services will not be available during this period:

  • Departmental Mail Service
  • Student Mail Service
  • Greek House Mail Service
  • Fingerprinting Services
  • Passport Services

Regular operations will resume, Monday, March 20.

S.M.A.R.T – New Departmental Shipping Program

Campus Mail Service is proud to bring you a new tool for sending out departmental packages. Effective April 1, 2023, the existing Enterprise Shipping Solution (ESS) system will be replaced by S.M.A.R.T.

Currently, departments are either using ESS or attaching UA Charge Slips when shipping outgoing packages. All departments that send packages will need to transition to preparing their packages in S.M.A.R.T. Letter mail and Flats (large, flat envelopes) can continue to be sent with UA Charge Slips.

S.M.A.R.T. is a best-in-class powerhouse shipping application for processing packages using USPS, UPS, and FedEx. Departmental users can easily shop shipping options to identify the lowest cost or fastest delivery method, saving time and money. S.M.A.R.T. offers commercial base pricing discounts, address corrections, free insurance on Priority Mail and Priority Mail Express, and more. USPS shipments processed through S.M.A.R.T. yield savings of 15-42% compared to retail rates.  With this transition, Campus Mail will begin charging a nominal handling fee of 10% on all outgoing domestic shipments and $5 on all international shipments.

Once in use,  S.M.A.R.T. users will either select from verified, pre-loaded FOAPs or will be assigned a single FOAP for all shipments. This should reduce billing errors and make shipping simpler for all employees. Please use this link to request FOAPs in your area be added to S.M.A.R.T. If a FOAP is not added through this link, departmental users will not be able to select it for shipment. You may add as many FOAPs as needed.

All users are required to be trained on the S.M.A.R.T. system before their S.M.A.R.T. account will be established. Four training sessions will be offered. Two trainings will be held via TEAMS and two training will be held at the Bryant Conference Center.  Only one session is required per user. Training sessions will be held on the following days:

  • Friday, February 17, 9:00 – 10:00 am, in person at the Bryant Conference Center
  • Thursday, February 23, 1:00 – 2:00  pm, via TEAMS
  • Thursday, March 23, 9:00 am – 10:00 am, via TEAMS
  • Friday, March 24, 1:30 pm – 2:30 pm, in person at the Bryant Conference Center

The S.M.A.R.T. system will go live on March 1 for trained users, and the outgoing ESS system and the use of UA Charge Slips for outgoing packages will cease on March 31. Please have employees that need access to S.MA.R.T. use this LINK to sign up for training.

We truly hope this powerful program brings value to your department by making shipping more intuitive while providing direct cost savings opportunities.

For more information on Campus Mail Services please visit our departmental webpage.

Package Fees for Off-Campus Students

Package Fees: Off-Campus Students

Beginning June 1, students that live off-campus will be assessed $2.50 for each package they pick up that was shipped to campus through Campus Mail Service. This includes packages picked up from both the parcel lockers and the Campus Mail Service Center. The per-package fee will be capped at $25 per billing period (Jan. 1-May 31 and June 1-Dec. 31)