HOLIDAY BREAK INFORMATION

Campus Mail Services will be closed from Monday, December 23 through Wednesday, January 1 following the University of Alabama holiday break schedule.

STUDENT MAIL SERVICE

The Campus Mail Services Center, located in the Student Center, will be closed from Monday, Dec 23 through Wednesday, Jan 1. Retail sales will cease at 11 am on Friday, Dec 20.

Student packages received from Dec 15 through Jan 2 will not be returned to sender until January 17.

Package Forwarding & Returning to Sender

There are two ways you can have your package sent to another address. You can have Campus Mail forward your package to a different address or we can return your item to the sender so that they can mail you a new package to your preferred address.

To forward a package, you must complete the Mail/Package Service Request Form and provide us with a PREPAID shipping label from a carrier of your choice (USPS, UPS, or FedEx).

To create the shipping label, use the address below as your “from” address:

Student Name

1831 University Station

MSC#

Tuscaloosa, AL 35487-0002

To return a package to the sender, simply fill out the Mail / Package Request Form. There is NO fee to return your unopened package to the sender and you can request the vendor ship a new item to your preferred address.

Once Campus Mail receives the correct documents, your package(s) will be returned or forwarded within one business day. Once the package leaves Campus Mail we will no longer be responsible for its care or delivery. Campus Mail cannot control carrier delivery times. However, you will be able to track your package(s) using the tracking number from the prepaid shipping label you provided. If the package was sent through the USPS, you may not see any updates until arrival at the final destination. Other return-to-sender packages can be tracked on the carriers’ websites (FedEx, UPS).

Mail Forwarding & Returning to Sender

Student letter mail received by November 30 that has not been collected by December 20 will be returned to sender on January 2.

To have your letter mail forwarded, please complete the Mail/Package Service Request Form. First-Class mail and periodicals (newsletters and magazines) can be forwarded at no cost. USPS Marketing Mail or mail marked Presorted Standard or Non-Profit Org are not able to be forwarded. Once Campus Mail receives the correct documents, your package(s) will be returned or forwarded within one business day.

DEPARTMENTAL MAIL SERVICE

Mail Routes

Regular morning mail routes will run on Friday, Dec. 20. Please have all outgoing mail or packages ready at this time. No routes will run from Dec. 23 through Jan 1.

Outgoing mail or packages that are not picked up on regular morning mail routes should be brought by noon on Fri, Dec 20 to Campus Mail, located at the Printing & Mail Services Facility at 325 Kirkbride Lane. Mail received after noon will not be processed until after the holiday break.

CAPS Boxes

On Friday, Dec 20, pick-ups will be made from the Centralized Afternoon Pick-up Service (CAPS) drop boxes at 12:00 p.m. Items placed in CAPS drop boxes after 12:00 p.m. will be processed after the holiday break.

Mail & Package Pick Up

There will be no mail or package pick-up services available during the 2024/2025 Winter Break.

PASSPORT OFFICE

The University of Alabama Passport Acceptance Facility will be close at 11am on Friday, Dec 20 and remain closed through Wednesday, Jan 1 in accordance with the University’s holiday break schedule.  Services will resume on Thurs, Jan 2, 2025.

GREEK HOUSE MAIL SERVICE

The last day Campus Mail Service will deliver to Greek Houses prior to the Holiday break will be Friday, Dec. 13.  Regular mail delivery service resumes Monday, Jan. 13. There will be no mail or package pick-up services available during the 2024/2025 Winter Break.

Greek Houses may pick up their mail/packages from Campus Mail Services beginning Jan 2, if desired. House directors, chapter advisors, or chapter presidents may authorize two people to pick up mail for their respective Greek houses through this form: Greek House – Persons Authorized to Pick Up Mail / Packages